SecuX provides customer support Monday to Friday (9:00am – 18:00pm HKT) through our online contact form. We regret that we do not offer phone support at the moment, allowing our dedicated support team to thoroughly investigate your problem and provide you with solutions and explanations in a timely manner.

How it works
For device setup and step-by-step tutorials on how to use our products, please visit our How it works section for further instructions on:
– Safety and Security Information
– Device Setup
– Device Functions
– How to Connect
– SecuXess / Receive and Send

FAQ
If you have any questions about our products and services, please visit our FAQ for frequently asked questions.

Get the latest news

Online Contact Form

How may we assist you?



SecuX provides customer support Monday to Friday (9:00am – 18:00pm HKT) through our online contact form. We regret that we do not offer phone support at the moment, allowing our dedicated support team to thoroughly investigate your problem and provide you with solutions and explanations in a timely manner.

How it works
For device setup and step-by-step tutorials on how to use our products, please visit our How it works section for further instructions on:
– Safety and Security Information
– Device Setup
– Device Functions
– How to Connect
– SecuXess / Receive and Send

FAQ
If you have any questions about our products and services, please visit our FAQ for frequently asked questions.

Get the latest news

Online Contact Form

How may we assist you?