How it works > Firmware Update

Safety & Security

Firmware Update (Web)

Please have your 24 Recovery Words and passphrase (if you have one set up) available, in case the recovery process is required during or after firmware update.
Please also ensure your SecuX wallet is securely connected to your computer via USB cable, as connection disruptions may interrupt the update process.
firmware-updateweb-cover
Connect to the Computer via USB

1. Unlock your device with your PIN.

2. Connect your device to your computer via USB cable with Chrome browser.

3. Make sure device Bluetooth function is turned OFF.

Connect-to-the-Computer-via-USBConnect-to-the-Computer-via-USB
Enter Update Mode

1. Click on “Update Available

Enter-Update-Mode

2. Make sure you have read and understand UPDATE 1, 2 and 3 thoroughly.

3. Click on “Next Step”.

Enter-Update-Mode

4. Click “Continue” after verifying your USB connection, and the device will enter “SecuX Update Mode”.

Enter-Update-Mode

5. Click on “Start Firmware Update”.

Enter-Update-Mode
Start Firmware Update

1. Select SecuX Wallet Bootloader and click “Connect” to start the firmware update process.

Start-Firmware-Update

2. Please remain on this page until the update is complete as changing tabs and applications will interrupt the update process.

3. If the update process fails, please reconnect your device and start the update process again.

Start-Firmware-UpdateStart-Firmware-Update
Complete Firmware Update

1. Please wait until this message appears. When it does, press “OK” and then reconnect your wallet.

2. The update is now complete.

Complete-Firmware-Update

How it works > Firmware Update

Firmware Update (Web)

Please have your 24 Recovery Words and passphrase (if you have one set up) available, in case the recovery process is required during or after firmware update.
Please also ensure your SecuX wallet is securely connected to your computer via USB cable, as connection disruptions may interrupt the update process.
firmware-updateweb-cover
Connect to the Computer via USB

1. Unlock your device with your PIN.

2. Connect your device to your computer via USB cable with Chrome browser.

3. Make sure device Bluetooth function is turned OFF.

Connect-to-the-Computer-via-USBConnect-to-the-Computer-via-USB
Enter Update Mode

1. Click on “Update Available

Enter-Update-Mode

2. Make sure you have read and understand UPDATE 1, 2 and 3 thoroughly.

3. Click on “Next Step”.

Enter-Update-Mode

4. Click “Continue” after verifying your USB connection, and the device will enter “SecuX Update Mode”.

Enter-Update-Mode

5. Click on “Start Firmware Update”.

Enter-Update-Mode
Start Firmware Update

1. Select SecuX Wallet Bootloader and click “Connect” to start the firmware update process.

Start-Firmware-Update

2. Please remain on this page until the update is complete as changing tabs and applications will interrupt the update process.

3. If the update process fails, please reconnect your device and start the update process again.

Start-Firmware-UpdateStart-Firmware-Update
Complete Firmware Update

1. Please wait until this message appears. When it does, press “OK” and then reconnect your wallet.

2. The update is now complete.

Complete-Firmware-Update