How it works > Firmware Update

Safety & Security
Device Functions
Firmware Update

Firmware Updates

Please have your 24 Recovery Words and passphrase (if you have one set up) available, in case the recovery process is required during or after firmware update.

Please also ensure your SecuX wallet is securely connected to your computer via USB cable, as connection disruptions can interrupt the update process.

Connect to the Computer via USB

1. Unlock your device with your PIN.

2. Connect your device to your computer via USB cable with Chrome browser.

Enter Update Mode

1. Click on the Settings button on the top right corner.

2. Click on the “Update” Tab.

3. Make sure you have read STEP 1 and STEP 2 thoroughly.

Click “Enable Update Mode”

How to enter “Bootloader Mode” manually:
Unplug the USB and power off the wallet. Press and hold the power button and plug in the USB cable at the same time. Hold for 10 seconds to set to Update Mode.

Start Firmware Update

1. Click “Start Firmware Update” and select SecuX Wallet Bootloader to start the firmware update process.

2. Please remain on this page until the update is complete as changing tabs and applications will interrupt the update process.

3. If the update process fails, please reconnect your device and start the update process again.

Complete Firmware Update

1. Please wait until this message appears. When it does, press OK and then reconnect your wallet.

2. The update is now completed.

How it works > Firmware Update

Firmware Updates

Please have your 24 Recovery Words and passphrase (if you have one set up) available, in case the recovery process is required during or after firmware update.

Please also ensure your SecuX wallet is securely connected to your computer via USB cable, as connection disruptions can interrupt the update process.

Connect to the Computer via USB

1. Unlock your device with your PIN.

2. Connect your device to your computer via USB cable with Chrome browser.

Enter Update Mode

1. Click on the Settings button on the top right corner.

2. Click on the “Update” Tab.

3. Make sure you have read STEP 1 and STEP 2 thoroughly.

Click “Enable Update Mode”

How to enter “Bootloader Mode” manually:
Unplug the USB and power off the wallet. Press and hold the power button and plug in the USB cable at the same time. Hold for 10 seconds to set to Update Mode.

Start Firmware Update

1. Click “Start Firmware Update” and select SecuX Wallet Bootloader to start the firmware update process.

2. Please remain on this page until the update is complete as changing tabs and applications will interrupt the update process.

3. If the update process fails, please reconnect your device and start the update process again.

Complete Firmware Update

1. Please wait until this message appears. When it does, press OK and then reconnect your wallet.

2. The update is now completed.