How to Connect > W20 > Computer + USB
How to Connect — W20
Computer + USB
* Please make sure the Bluetooth functionality is turned OFF.

Compatibility of Computer and Browser
1. Computer OS
- Mac OS 10.13.6+
- Windows 10+
- Linux
- Chrome OS
2. Browser
- Chrome V.71+
Connect with USB
1.
Unlock your SecuX wallet with your PIN.
2.
Connect SecuX wallet with your computer via USB.
3.
Go to SecuXess with one of the supported browsers.
Choose Your Device
1.
On the SecuXess web page, click on USB.
2.
Choose your device name to connect.
* If the computer does not detect the device, please make sure you are using the original cable that came with the original package, with the wallet unlocked and its Bluetooth functionality turned OFF.
* If the issue persists, please try using a different USB cable, a different USB port, and make sure you are using the Chrome browser and contact support.
You are connected!
How to Connect — W20
Computer + USB
* Please make sure the Bluetooth functionality is turned OFF.

Compatibility of Computer and Browser
1. Computer OS
- Mac OS 10.13.6+
- Windows 10+
- Linux
- Chrome OS
2. Browser
- Chrome V.71+
Connect with USB
1.
Unlock your SecuX wallet with your PIN.
2.
Connect SecuX wallet with your computer via USB.
3.
Go to SecuXess with one of the supported browsers.
Choose Your Device
1.
On the SecuXess web page, click on USB.
2.
Choose your device name to connect.
* If the computer does not detect the device, please make sure you are using the original cable that came with the original package, with the wallet unlocked and its Bluetooth functionality turned OFF.
* If the issue persists, please try using a different USB cable, a different USB port, and make sure you are using the Chrome browser and contact support.