Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.
Looking for help?
Find answers to your questions
- Before you start
- Device Functions
- Firmware Update on Mobile
- Restore an Existing Wallet
- Safety Guide (Safety and Security Information)
- Setup a New Wallet
- Firmware Update via SecuX Mobile App
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New V20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Ada Portal — WEB
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Manage EVM Chains
- Connect V20 to Computer via Bluetooth
- Connect V20 to Computer via USB
- Connect V20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Ada Portal — WEB
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Manage EVM Chains
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W10 Wallet
-
Device Functions
DApps / Platforms
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Add Accounts on Web
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Create a New Wallet
- Device Setting
- Safety Guide
- Download App
-
DApps
NFTs
- Add to Favorites
- Hide NFTs
- Display NFTs on Wallet
- Manage NFT Gallery on SecuX Wallet App
- Receive NFTs
- Send NFTs
- Share NFTs
- View and Manage NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Edit Wallet Name
- Firmware Check
- Remove Wallet
- Switch Wallet
- Crypto support
- Device Setup
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- SecuXess / SecuX Mobile App
- Send / Receive / Transactions
- Transaction / Network Fees
- USB / Bluetooth Connections
- Wallet and Device Issues
- Blockchain Questions
- Payment / Order / Shipment
- Security Questions
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
Table of Contents
Safety Guide
Table of Contents
Best Security & Safety Practices
Physical Security
Store in a safe, dry place, avoid damage
PIN Security
Use a strong PIN (6+ characters, avoid weak codes)
Backup Plan
Register a backup security key for emergency use
Loss & Theft Protection
Remove lost keys from accounts immediately
Phishing Protection
Only use on trusted sites, never enter your PIN on unknown sites
Reset & Replace
Reset via Windows/Chrome if locked or compromised
Updated on 08 Apr 2025
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