Customer Support

SecuX provides customer support Monday to Friday (9:00am – 18:00pm HKT) through our online contact form or email us at help@secuxtech.com. We regret that we do not offer phone support at the moment, allowing our dedicated support team to investigate and provide you with solutions and explanations in a timely manner.

Customer Support

SecuX provides customer support Monday to Friday (9:00am – 18:00pm HKT) through our online contact form or email us at help@secuxtech.com. We regret that we do not offer phone support at the moment, allowing our dedicated support team to investigate and provide you with solutions and explanations in a timely manner.

Online user guide

How it works

For device setup and step-by-step tutorials on how to use our products, please visit our How it works section for further instructions.

FAQ

Frequent Questions

If you have any questions about our products and services, please visit our FAQ for frequently asked questions.

technical issues

Troubleshooting

If you are experiencing technical issues, please visit our Troubleshooting guide for further assistance.

Online user guide

How it works

For device setup and step-by-step tutorials on how to use our products, please visit our How it works section for further instructions.

FAQ

Frequent Questions

If you have any questions about our products and services, please visit our FAQ for frequently asked questions.

technical issues

Troubleshooting

If you are experiencing technical issues, please visit our Troubleshooting guide for further assistance.

Contact us

How can we help?

Choose a topic below, fill out the form and leave us a message! Our dedicated support team will reach out to you in a timely manner.