Customer Support
SecuX provides customer support Monday to Friday, 9:00 AM – 6:00 PM (GMT+8), through our online contact form. We currently do not offer phone support, but our dedicated team will carefully review your inquiry and respond with a solution or explanation as soon as possible.
CNY Notice:
Shipping paused Feb 13–22 due to Chinese New Year. Orders placed during this period will be processed and shipped after Feb 22.
Customer Support is open, but replies may be delayed. Thanks for your patience! 🧧✨
Shipping paused Feb 13–22 due to Chinese New Year. Orders placed during this period will be processed and shipped after Feb 22.
Customer Support is open, but replies may be delayed. Thanks for your patience! 🧧✨
Contact us
How can we help?
Choose a topic below, fill out the form and leave us a message! Our dedicated support team will reach out to you in a timely manner.