How it works > Safety and Security Information

Safety and Security Information

Failure to follow these safety and security instructions could result in hacking threats, theft, or unrecoverable lost of funds.
safety-and-security
Setup your wallet device
Next Step
Vector
STEP 01
Check your package
Make sure the Tamper-Resistant-Labels are intact, have not been broken, torn, or tampered with, both on the box and device’s USB port.
  Good  Bad
On the
Box
on-the-box-goodon-the-box-bad
On the
Device
on-the-device-goodon-the-device-bad
STEP 02
Check your surroundings
Network
Secured network
Your mobile device or your laptop/desktop is NOT connected to an unsecured network.
Private
Private environment
You are NOT in a public space with many people around you.
Surveillance
Turn off surveillance device
You are NOT exposed to any unsecured surveillance or cameras.
STEP 03
Prepare for setup
Pen
Pen or pencil
To write down 24 recovery words. Permanent ink preferable.
USB-Power
USB power adapter
Charge your wallet for at least 2 hours
Device
Mobile phone/Tablet
iOS 12+ or Android 6.0+
Computer
Mac OS 10.13.6+ or Windows 10+, Linux or Chrome OS with browser installed (Chrome V.71+ or Opera V.57+)

How it works > Safety and Security Information

Safety and Security Information

Failure to follow these safety and security instructions could result in hacking threats, theft, or unrecoverable lost of funds.
Setup your wallet device
Next Step

Safety and Security Information

Failure to follow these safety and security instructions could result in hacking threats, theft, or unrecoverable lost of funds.
STEP 01
Check your package
Make sure the Tamper-Resistant-Labels are intact, have not been broken, torn, or tampered with, both on the box and device’s USB port.
  Good  Bad 
On the
Box
box-goodbox-bad
On the
Device
device-gooddevice-bad
STEP 02
Check your surroundings
Network
Secured network
Your mobile device or your laptop/desktop is NOT connected to an unsecured network.
Private
Private environment
You are NOT in a public space with many people around you.
Surveillance
Turn off surveillance device
You are NOT exposed to any unsecured surveillance or cameras.
STEP 03
Prepare for setup
Pen
Pen or pencil
To write down 24 recovery words. Permanent ink preferable.
USB-Power
USB power adapter
Charge your wallet for at least 2 hours
Device
Mobile phone/Tablet
iOS 12+ or Android 6.0+
Computer
Mac OS 10.13.6+ or Windows 10+, Linux or Chrome OS with browser installed (Chrome V.71+ or Opera V.57+)
STEP 04
Review Safety &
Security Guide
Follow instructions to minimize hacking threats, theft, or unrecoverable lost of funds.