Looking for help?
Find answers to your questions
- Before you start
- Device Functions
- Firmware Update on Mobile
- Firmware Update via SecuX Mobile App
- Restore an Existing Wallet
- Safety Guide (Safety and Security Information)
- Setup a New Wallet
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New V20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Firmware Update via SecuX Mobile App
- Hidden Wallet
- Recovery Seed Phrase Check
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- FIO Request
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- Ada Portal — WEB
- Manage EVM Chains
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Connect V20 to Computer via Bluetooth
- Connect V20 to Computer via USB
- Connect V20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Firmware Update via SecuX Mobile App
- Hidden Wallet
- Recovery Seed Phrase Check
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- FIO Request
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- Ada Portal — WEB
- Manage EVM Chains
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W10 Wallet
-
Device Functions
DApps / Platforms
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- FIO Request
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- Add Accounts on Web
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Create a New Wallet
- Device Setting
- Download App
- Safety Guide
-
DApps
NFTs
- Add to Favorites
- Display NFTs on Wallet
- Hide NFTs
- Manage NFT Gallery on SecuX Wallet App
- Receive NFTs
- Send NFTs
- Share NFTs
- View and Manage NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Edit Wallet Name
- Firmware Check
- Remove Wallet
- Switch Wallet
- Blockchain Questions
- Crypto support
- Device Setup
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
- Payment / Order / Shipment
- Security Questions
- SecuXess / SecuX Mobile App
- Send / Receive / Transactions
- Transaction / Network Fees
- USB / Bluetooth Connections
- Wallet and Device Issues
2. Setting Up PIN of Security Key in Windows
Table of Contents
The Security Key’s PIN: Enhancing FIDO2 Authentication
• A PIN is needed for FIDO2 passwordless authentication (not required for U2F).
• A PIN works like a password but functions differently. While a password is shared with the server for verification, a PIN remains private between the user and the security key. Instead of being sent to the server, PIN verification happens directly on the device, enhancing security.
• To enhance security and minimize the risk of unauthorized access, users are advised to create a strong PIN that includes a mix of digits and letters.
Setting Up PIN of Security Key in Windows
The following steps are demonstrated using Windows 11 Home edition as an example. The interface and options may vary slightly depending on the Windows version.
Setup PIN
1. Click the [Start] button on your desktop's taskbar.
2. Find and launch [Settings] from the Start screen
3. From Settings, Click ①Accounts, then ②Sign-in options
4. Make sure the [Manage] button is enabled in [Security Key], then click the [Manage] button.
5. When you insert the PUFido security key into the USB port, the LED indicator on the security key flashes as the Windows Hello installation window appears. Then, press the confirm button on the security key.
6. Click [Add] button of Security Key PIN
7. Enter your security key PIN, then click [OK] button to complete PIN creation. (It is recommended to use 4~63 alphanumeric characters, upper and lower letters, numbers, and special characters).
Change PIN
1. Click the [Start] button on your desktop's taskbar.
2. Find and launch [Settings] from the Start screen.
3. From Settings, Click ①Accounts, then ②Sign-in options
4. Make sure the [Manage] button is enabled in [Security Key], then click the [Manage] button.
5. When you insert the PUFido security key into the USB port, the LED indicator on the security key flashes as the Windows Hello installation window appears. Then, press the confirm button on the security key.
6. Click [Change] button of Security Key PIN.
7. Enter the security key PIN in field ①, and then enter the new security key PIN in fields ②and ③ below, and click the [OK] button to complete the ‘Change your security key PIN’
Reset PIN
1. Click the [Start] button on your desktop's taskbar.
2. Find and launch [Settings] from the Start screen.
3. From Settings, Click ①Accounts, then ②Sign-in options
4. Make sure the [Manage] button is enabled in [Security Key], then click the [Manage] button.
5. When you insert the PUFido security key into the USB port, the LED indicator on the security key flashes as the Windows Hello installation window appears. Then, press the confirm button on the security key.
6. Click the [Reset] button under 'Reset security key' as shown below.
7. Click [Proceed] button.
8. Please reinsert your security key.
9. When the LED indicator flashes, Press the security key's confirm button.
10. Click the [Done] button to remove everything from the security key and complete the factory reset.
Key Unlock Reminders
1. If the user enters an incorrect PIN eight times in a row, a warning message will appear. To proceed, the user must remove and reinsert the security key, then enter the correct PIN.
2. If the user enters the wrong PIN one final time, the security key will become locked.
3. If the security key is completely locked, follow the steps for a factory reset. After resetting, you must go through the "Reset PIN" process before using the key again.
Updated on 28 Oct 2025
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