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Looking for help?
Find answers to your questions
- Firmware Update via SecuX Mobile App
- Safety Guide (Safety and Security Information)
- Before you start
- Setup a New Wallet
- Restore an Existing Wallet
- Device Functions
- Firmware Update on Mobile
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Send or Swap Crypto Using MetaMask
- Connect to MetaMask Using QR-based
- WalletConnect for DApps
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Binance to SecuX on Mobile
- Set up a New V20 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
- Device Functions
- Firmware Update on Web
- Firmware Update on Mobile
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Send NFTs on Web
- Send NFTs on Mobile App
- Receive Funds on Web
- Send Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Ada Portal — WEB
- Manage EVM Chains
- Connect V20 to Computer via USB
- Connect V20 to Computer via Bluetooth
- Connect V20 to Mobile Device via Bluetooth
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Mobile
- Manage ERC-20 Tokens on Mobile
- Manage TRC-10/20 Tokens on Mobile
- Manage BEP-20 Tokens on Mobile
- Add Accounts on Web
- Set up a New W20 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
- Device Functions
- Firmware Update on Web
- Firmware Update on Mobile
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Send NFTs on Web
- Send NFTs on Mobile App
- Receive Funds on Web
- Send Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Ada Portal — WEB
- Manage EVM Chains
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Mobile
- Manage ERC-20 Tokens on Mobile
- Manage TRC-10/20 Tokens on Mobile
- Manage BEP-20 Tokens on Mobile
- Add Accounts on Web
- Set up a New W10 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
DApps / Platforms
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Buy Crypto on Coinify on Web
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Web
- Download App
- Device Setting
- Create a New Wallet
- Safety Guide
-
DApps
NFTs
- Hide / unhide NFTs
- Add to Favorites
- Receive NFTs
- Send NFTs
- Display NFTs on Wallet
- View and Manage NFTs
- Manage NFT Gallery on SecuX Wallet App
- Share NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Remove Wallet
- Edit Wallet Name
- Firmware Check
- Switch Wallet
- Safety & Security
- Send Crypto
- Manage Crypto
- Receive Crypto
- WalletConnect
- Firmware Check
- Switch Wallet
- Edit Wallet Name
- Remove Wallet
- Connect / Disconnect Device
- Add a New Wallet
- Manage NFT Gallery on SecuX Wallet App
- Send NFTs
- Receive NFTs
- Hide / unhide NFTs
- Add to Favorites
- Disconnect DApp
- Sign DApp request
- Create a New Wallet
- Device Settings
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Payment / Order / Shipment
- Security Questions
- Blockchain Questions
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- Crypto support
- Wallet and Device Issues
- Device Setup
- USB / Bluetooth Connections
- Send / Receive / Transactions
- Transaction / Network Fees
- SecuXess / SecuX Mobile App
Receive Funds on Web
Table of Contents
We will guide you step-by-step on how to receive funds using the SecuXess web application.
Generate Receiving Address OFFLINE
1. Unlock your device with PIN.
2. Choose the desired account where you want to receive funds.
3. Share the receiving address via QR code or text format.
OR
Generate Receiving Address on SecuXess Web
1. Connect your device to your computer via Bluetooth or USB connection.
2. Select the cryptocurrency you wish to receive.
3. Choose the desired account where you want to receive funds.
4. Click Receive and check if the address on the web page matches the address on your device.
5. Press YES on your device if the 2 addresses are identical, then you can copy the address and provide it to your sender.
6. Press NO if the address on the web page is different from the address shown on your device, and contact help@secuxtech.com for further assistance.
Confirm Received Funds
1. Connect your device to computer via Bluetooth or USB connection.
2. Select the cryptocurrency in which you should receive funds.
3. Click on Refresh in the upper right corner.
4. Confirm the balance in the account information.
NOTE: Transactions on the blockchain network typically take around 5-10 minutes or longer to be completed, depending on the current network traffic.
IMPORTANT: If you do not see your funds in your account after a significant amount of time, please contact the service provider of the sender or reach out to our customer service at help@secuxtech.com before initiating another transaction. This is to prevent unnecessary gas fee charges for unsuccessful transactions.
Updated on 03 Apr 2024
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