Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.
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Looking for help?
Find answers to your questions
- Firmware Update via SecuX Mobile App
- Safety Guide (Safety and Security Information)
- Before you start
- Setup a New Wallet
- Restore an Existing Wallet
- Device Functions
- Firmware Update on Mobile
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Send or Swap Crypto Using MetaMask
- Connect to MetaMask Using QR-based
- WalletConnect for DApps
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Binance to SecuX on Mobile
- Set up a New V20 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
- Device Functions
- Firmware Update on Web
- Firmware Update on Mobile
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Send NFTs on Web
- Send NFTs on Mobile App
- Receive Funds on Web
- Send Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Ada Portal — WEB
- Manage EVM Chains
- Connect V20 to Computer via USB
- Connect V20 to Computer via Bluetooth
- Connect V20 to Mobile Device via Bluetooth
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Mobile
- Manage ERC-20 Tokens on Mobile
- Manage TRC-10/20 Tokens on Mobile
- Manage BEP-20 Tokens on Mobile
- Add Accounts on Web
- Set up a New W20 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
- Device Functions
- Firmware Update on Web
- Firmware Update on Mobile
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Send NFTs on Web
- Send NFTs on Mobile App
- Receive Funds on Web
- Send Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Ada Portal — WEB
- Manage EVM Chains
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Mobile
- Manage ERC-20 Tokens on Mobile
- Manage TRC-10/20 Tokens on Mobile
- Manage BEP-20 Tokens on Mobile
- Add Accounts on Web
- Set up a New W10 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
DApps / Platforms
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Buy Crypto on Coinify on Web
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Web
- Download App
- Device Setting
- Create a New Wallet
- Safety Guide
-
DApps
NFTs
- Hide / unhide NFTs
- Add to Favorites
- Receive NFTs
- Send NFTs
- Display NFTs on Wallet
- View and Manage NFTs
- Manage NFT Gallery on SecuX Wallet App
- Share NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Remove Wallet
- Edit Wallet Name
- Firmware Check
- Switch Wallet
- Safety & Security
- Send Crypto
- Manage Crypto
- Receive Crypto
- WalletConnect
- Firmware Check
- Switch Wallet
- Edit Wallet Name
- Remove Wallet
- Connect / Disconnect Device
- Add a New Wallet
- Manage NFT Gallery on SecuX Wallet App
- Send NFTs
- Receive NFTs
- Hide / unhide NFTs
- Add to Favorites
- Disconnect DApp
- Sign DApp request
- Create a New Wallet
- Device Settings
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Payment / Order / Shipment
- Security Questions
- Blockchain Questions
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- Crypto support
- Wallet and Device Issues
- Device Setup
- USB / Bluetooth Connections
- Send / Receive / Transactions
- Transaction / Network Fees
- SecuXess / SecuX Mobile App
Table of Contents
Device Functions
Table of Contents
You can access device functions from the settings menu, by pressing the menu icon in the top left corner of the device’s screen.
Bluetooth
1. Tap on the Bluetooth icon to turn on the Bluetooth function.
2. Turn on Bluetooth functions on both device and mobile phone/tablet/computer to enable pairing.
3. A 6-digit OTP (one-time-password) will be generated on screen when pairing, enter OTP on SecuXess Web App /SecuX Mobile app.
NOTE: The Bluetooth function automatically turns off after 5 minutes if pairing was not detected.
Hidden Wallet
1. Choose a 4-8 digit number different from the PIN you have already set up.
2. Enter a passphrase as your 25th recovery word for future recovery.
3. Once set up you can use the Hidden Wallet PIN to login instead of your device PIN and access your hidden wallet.
4. Learn more about the hidden wallet feature.
Reset
1. Reset function restores the device to its factory settings.
2. Before resetting, make sure you have your 24 recovery seed phrases and passphrase at hand, to ensure full recovery of your private key and crypto assets.
3. Once reset, all data including PIN, hidden wallet PIN, Private Key, recovery seed phrases, and all of your accounts and information will be deleted.
4. Follow the instructions on the screen to reset the device.
Lock Timer
1. For security reasons, the device automatically logs out after it remains idle for a certain period.
2. You can set the automatic log-out time to 5, 15, or 45 minutes by pressing on the 15m lock function icon.
Name
1. You can edit and change your device name in the Name function.
2. Your device name must be 1-15 upper and lowercase English letters.
NOTE: The name will be used for recognizing the device during Bluetooth pairing or USB connection.
PIN
1. You can change your device PIN in the PIN function.
2. Your PIN must be a set of 4-8 digit numbers.
NOTE: When setting your PIN, please avoid using simple number sequences like 1234 or 0000, sequences of repeated numbers like 1122 or 2233, and significant dates such as your birth year or spouse's birthday.
SEED
1. You can verify that you’ve correctly saved your recovery seed phrases using the SEED function.
2. Follow the step-by-step guide on how to perform a Recovery Seed Phrase Check.
About
1. Firmware Version – current firmware versions of the Secure Element (SE) and the device MCU (micro controller unit) information which you may need for firmware upgrades and technical support.
2. Regulation – FCC and CE regulation-compliant information.
Updated on 06 Mar 2024
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