Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.
Free global shipping on orders over $150
Looking for help?
Find answers to your questions
- Set up a New V20 Wallet
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
-
Device Functions
- Device Functions
- Firmware Update on Web
- Firmware Update on Mobile
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Send NFTs on Web
- Send NFTs on Mobile App
- Receive Funds on Web
- Send Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Ada Portal — WEB
- Manage EVM Chains
- Connect V20 to Computer via USB
- Connect V20 to Computer via Bluetooth
- Connect V20 to Mobile Device via Bluetooth
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Mobile
- Manage ERC-20 Tokens on Mobile
- Manage TRC-10/20 Tokens on Mobile
- Manage BEP-20 Tokens on Mobile
- Add Accounts on Web
- Set up a New W10 Wallet
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
-
Device Functions
DApps / Platforms
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Buy Crypto on Coinify on Web
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Web
- Set up a New W20 Wallet
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
-
Device Functions
- Device Functions
- Firmware Update on Web
- Firmware Update on Mobile
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Send NFTs on Web
- Send NFTs on Mobile App
- Receive Funds on Web
- Send Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Ada Portal — WEB
- Manage EVM Chains
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Mobile
- Manage ERC-20 Tokens on Mobile
- Manage TRC-10/20 Tokens on Mobile
- Manage BEP-20 Tokens on Mobile
- Add Accounts on Web
- Firmware Update via SecuX Mobile App
- Safety Guide (Safety and Security Information)
- Before you start
- Setup a New Wallet
- Restore an Existing Wallet
- Device Functions
- Firmware Update on Mobile
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Send or Swap Crypto Using MetaMask
- Connect to MetaMask Using QR-based
- WalletConnect for DApps
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Binance to SecuX on Mobile
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Blockchain Questions
- Security Questions
- Payment / Order / Shipment
- SecuXess / SecuX Mobile App
- Transaction / Network Fees
- Send / Receive / Transactions
- USB / Bluetooth Connections
- Device Setup
- Wallet and Device Issues
- Crypto support
- Mint MnemonicX2048 NFT
- Mint MnemonicX2048 SBT
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- Download App
- Safety Guide
- Device Setting
- Create a New Wallet
- Mint MnemonicX2048 NFT
- Mint MnemonicX2048 SBT
-
DApps
NFTs
- Mint MnemonicX2048 NFT
- Mint MnemonicX2048 SBT
- Add to Favorites
- Hide / unhide NFTs
- Share NFTs
- Receive NFTs
- Send NFTs
- Display NFTs on Wallet
- View and Manage NFTs
- Manage NFT Gallery on SecuX Wallet App
- Create a New Wallet
- Connect Device (First Time)
- Restore Wallet With Recovery Seed
- Device Setting
- Device Setup
- Add a New Wallet
- Support
- Connect / Disconnect Device
- Remove Wallet
- Download Favorites
- Settings
- Edit Wallet Name
- Change Profile Picture
- Switch Wallet
- Firmware Check
Table of Contents
Restore an Existing Wallet
Table of Contents
This tutorial will walk you through how to restore an existing crypto wallet on Shield BIO. You can only use the restore wallet option if you have a recovery seed phrase backup that can enable access to the existing wallet.
Download APP
Download SecuX Mobile App on App Store or Google Play.
- Charge the device for at least 2 hours prior to setup.
- Plan 30 minutes of your time.
- Have the recovery seed phrase to your existing wallet at hand. Please note that the recovery seed phrase must be compatible to the BIP 32, BIP 39, and BIP44 standard software or hardware wallets.
Power On
1. Press and hold the Power Button (↓) for at least 2 seconds.
2. Release the Power Button (↓) when the screen turns on.
NOTE
• It is recommended to keep your Shield BIO charging in the charging dock during setup.
3. Follow the instructions on the device screen to use the Device Buttons and Fingerprint Pad.
PIN Setup
1. Press Fingerprint Pad to start setting up a 4-8 digit PIN number.
1-1 Use the Up (↑) and Down (↓) Buttons to select the desired number.
1-2 Press Fingerprint Pad to confirm and continue to select the next number.
1-3 To complete, use the Up (↑) and Down (↓) Buttons to navigate to the "✔️" checkmark option on the screen. For example, to set a 4-digit PIN, select "✔️" on the fifth digit to finish PIN setup.
NOTE
• During each number entry, you can select to go back.
• Opt for an 8-digit PIN for enhanced security.
• Avoid using simple number sequences or repeated number sequences like 1234 or 0000.
• Do NOT select significant dates like birth year or family member's birthday as a PIN code.
2. Once you’ve set up your PIN code, enter it again to confirm.
Restore an Existing Wallet
1. Navigate to Restore Wallet and press Fingerprint Pad to restore an existing wallet.
2. Carefully check the information displayed on the screen. To acknowledge that you understand the importance of entering your recovery seed phrase in the correct order, press the Fingerprint Pad to confirm.
3. Navigate to select the number of your 24, 18 or 12-word recovery seed phrase using the Up (↑) and Down (↓) Buttons, then press the Fingerprint Pad to confirm.
4. Use the Up (↑) and Down (↓) Buttons to select the 1st alphabet of the 1st word and press the Fingerprint Pad to confirm.
5. Repeat the same steps to select the next alphabet of the 1st word.
NOTE
• During each alphabet entry, you can select to go back, or to cancel.
6. After completing the entry of the 1st word of your recovery seed phrase, navigate to the "✔️" checkmark option on the screen, then press the Fingerprint Pad to confirm and proceed to the next word.
Setup Complete!
1. When you finish entering the last word of your recovery seed phrase, navigate to the "✔️" checkmark option to confirm. Then press the Fingerprint Pad to complete setup.
2. Your wallet is now restored and ready to use.
Next step
Connect to SecuX Mobile App and start managing your crypto!
Updated on 25 Apr 2024
What are your Feelings?
Thanks for your feedback.
Get 10% OFF
Sign up for our newsletter to receive 10%OFF and more discounts and offers!