Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.
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Looking for help?
Find answers to your questions
- Before you start
- Device Functions
- Firmware Update on Mobile
- Restore an Existing Wallet
- Safety Guide (Safety and Security Information)
- Setup a New Wallet
- Firmware Update via SecuX Mobile App
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New V20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Ada Portal — WEB
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Manage EVM Chains
- Connect V20 to Computer via Bluetooth
- Connect V20 to Computer via USB
- Connect V20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Ada Portal — WEB
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Manage EVM Chains
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W10 Wallet
-
Device Functions
DApps / Platforms
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Add Accounts on Web
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Create a New Wallet
- Device Setting
- Safety Guide
- Download App
-
DApps
NFTs
- Add to Favorites
- Hide / unhide NFTs
- Display NFTs on Wallet
- Manage NFT Gallery on SecuX Wallet App
- Receive NFTs
- Send NFTs
- Share NFTs
- View and Manage NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Edit Wallet Name
- Firmware Check
- Remove Wallet
- Switch Wallet
- Device Settings
- Create a New Wallet
- Sign DApp request
- Disconnect DApp
- Add to Favorites
- Hide / unhide NFTs
- Receive NFTs
- Send NFTs
- Manage NFT Gallery on SecuX Wallet App
- Add a New Wallet
- Connect / Disconnect Device
- Remove Wallet
- Edit Wallet Name
- Switch Wallet
- Firmware Check
- WalletConnect
- Receive Crypto
- Manage Crypto
- Send Crypto
- Safety & Security
- Crypto support
- Device Setup
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- SecuXess / SecuX Mobile App
- Send / Receive / Transactions
- Transaction / Network Fees
- USB / Bluetooth Connections
- Wallet and Device Issues
- Blockchain Questions
- Payment / Order / Shipment
- Security Questions
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
Device Functions
Table of Contents
After setting up and unlocking the device, you can access Shield BIO's main menu to view its name, edit the PIN, manage the Fingerprint features, reset the device, and check firmware version.
Unlock Shield BIO and Bluetooth Pairing
1. To unlock Shield BIO, press and hold the Power (↓) Button for 2 seconds.
2. Bluetooth will activate automatically after unlocking Shield BIO.
Device Name
Each Shield BIO is assigned a unique device name, such as "SX-xxxx," where "xxxx" represents the last four digits of your device ID displayed on the Shield BIO crypto wallet.
Edit PIN
1. You can modify your device PIN using the Edit PIN function.
2. Your PIN must be a set of 4-8 digits number.
3. During each number entry, you can select to go back to the previous number.
NOTES
• Opt for an 8-digit PIN for enhanced security.
• Avoid using simple number sequences or repeated number sequences like 1234 or 0000.
• Do NOT select significant dates like birth year or family member's birthday as a PIN code.
Fingerprint
Setting up a fingerprint makes device login and transaction confirmation easier and more secure. In the Fingerprint section, you can register, delete, or enable the 2FA features.
Register Fingerprint
The fingerprint registration process requires 16 successful fingerprint taps. After each successful fingerprint tap, the screen will display how many more successful fingerprint taps are required.
1. In the Fingerprint section, enter your PIN to start the fingerprint registration process. If the fingerprint tap is successfully registered, the green LED light will flash.
2. Repeat the above actions until you have completed 16 successful fingerprint taps.
3. When you have finished the registration process, select "✔️" checkmark option by pressing the Fingerprint Pad to complete setup.
TIPS
• To ensure the accuracy of fingerprint registration, vary the finger tapping positions each time you touch the sensor to allow maximum fingerprint registration area.
• To register a 2nd fingerprint, repeat the steps 1-3 as outlined above.
NOTE:
• You can use either the registered fingerprint, or enter your PIN to unlock your Shield BIO.
• You can register up to two fingerprints.
Enable 2FA
The 2FA (Two-Factor Authentication) feature on your Shield BIO adds an extra layer of security by requiring a registered fingerprint to authorize transactions. This feature is enabled by default.
If you turn off the 2FA, you'll still use the Fingerprint Pad to confirm transactions, but without the need for biometric fingerprint verification.
Delete Fingerprint
The Delete Fingerprint function allows you to delete all registered fingerprints on your Shield BIO, but you cannot delete a specific fingerprint.
1. Navigate to Delete Fingerprint and press the Fingerprint Pad to continue.
2. Select Confirm and press the Fingerprint Pad to delete all registered fingerprints.
Reset Device
The Reset Device function restores your Shield BIO crypto hardware wallet to its factory settings.
1. Before reset, make sure you have your 24, 18, or 12-word recovery seed phrase and passphrase on hand. This is essential to restore your wallet and recover access to your private key and crypto assets.
2. Reset your device will erase all data, including your PIN, hidden wallet PIN and passphrase, private key, recovery seed phrase, and all your account information on the Shield BIO crypto hardware wallet. Please be aware that this action will NOT effect your crypto assets as they are stored on the blockchain.
About
Firmware Version – This section provides the current firmware versions of the Secure Element (SE) and the device MCU (microcontroller unit), which you may need for firmware upgrades and technical support.
Regulation – FCC and CE regulation-compliant information.
Updated on 30 Apr 2024
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