Firmware Update on Mobile

In order to proceed with the update on your mobile device, please download the SecuX Firmware Update app on App Store or Google Play.

Before you start, please read through the following Terms of Use and ensure that you have the following items:

• Recovery Seed Phrases & Passphrase
• A secure and stable internet connection
• A fully charged mobile device and SecuX Wallet, along with a charger

 

Please refrain from leaving the app, disconnecting the power source, or turning off your mobile device and SecuX wallet until the update is complete.

Download SecuX Firmware Update App

Download the SecuX Firmware Update app on App Store or Google Play.

Read the Terms and Enter the Update App

1. Tap OK to allow SecuX Firmware Update app to use Bluetooth.

2. Before proceeding, kindly review and agree to the SecuX Services Terms of Use and Privacy Policy.

3. Tap on Enter App.

Select Your Device

Select your device and tap Continue.

Firmware Update Information

Review firmware update information and tap on I want to update firmware.

NOTE: On why a firmware update is required, please tap on Why Update? for more information.

Checklist

1. Before you start, please make sure you have the following items:

• Recovery Seed Phrases & Passphrase
• A secure and stable internet connection
• A fully charged mobile device and SecuX Wallet, along with a charger

2. Once you have all of the required items, mark each of them and tap I’m ready.

Before you Start

Tap on Let’s get started! and follow the instructions.

Follow 4 steps to Enter Update Mode

Step 1: Disconnect USB cable from SecuX device.

Step 2: Turn off SecuX device by holding down the power button for 3 seconds.

Step 3: Hold down the power button for 10 seconds until SecuX device enters update mode.

Step 4: Connect SecuX device to a power source with the USB cable provided.

Once you are ready to update, tap on Update Now.

NOTE: If your Bluetooth is turned off, please enable Bluetooth in your mobile device settings to continue the firmware update process.

Update in Progress

The device will update automatically. It is essential to avoid leaving the app, disconnecting the power source, or turning off both your mobile phone and SecuX device until the update is finished.

Update is Complete!

1.  Once the update is completed, tap on Done.

*If your wallet did not turn on automatically, tap on Troubleshoot.

2. You can go to SecuX Mobile app on App Store or Google Play to explore all the new support and features.

Or tap on Have Another Device? to update firmware for another SecuX device.