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Find answers to your questions
- Blockchain Questions
- Crypto support
- Device Setup
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
- Payment / Order / Shipment
- Security Questions
- SecuXess / SecuX Mobile App
- Send / Receive / Transactions
- Transaction / Network Fees
- USB / Bluetooth Connections
- Wallet and Device Issues
- 1. Create a New Wallet
- 2. Safety Guide
- 3. Device Setting
- 4. Download App
- 5. FCC Statement
-
DApps
NFTs
- Add to Favorites
- Display NFTs on Wallet
- Hide NFTs
- Manage NFT Gallery on SecuX Wallet App
- Receive NFTs
- Send NFTs
- Share NFTs
- View and Manage NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Edit Wallet Name
- Firmware Check
- Remove Wallet
- Switch Wallet
- 1. Before You Start
- 2. Beginner Safety Guide (Safety and Security Information)
- 3. Set up a New V20 Wallet
-
Device Functions
DApps / Platforms
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- FIO Request
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Ada Portal — WEB
- Manage EVM Chains
- Receive Funds on SecuXess
- Send Funds on Web
- Send NFTs on SecuXess
- Add Accounts on Mobile
- Add Accounts on SecuXess
- Manage ERC-20 Tokens on Web
- Manage Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- 1. Before You Start
- 2. Beginner Safety Guide (Safety and Security Information)
- 3. Set up a New W10 Wallet
- 4. Connect W10 to Computer via USB
-
Device Functions
DApps / Platforms
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Ada Portal — WEB
- Manage EVM Chains
- Receive Funds on SecuXess
- Send Funds on Web
- Send NFTs on SecuXess
- Add Accounts on SecuXess
- Manage ERC-20 Tokens on Web
- Manage Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
-
4. Device Functions
8. DApps / Platforms
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- FIO Request
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Ada Portal — WEB
- Manage EVM Chains
- Receive Funds on SecuXess
- Send Funds on Web
- Send NFTs on SecuXess
- Add Accounts on Mobile
- Add Accounts on SecuXess
- Manage ERC-20 Tokens on Web
- Manage Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
Firmware Update on Web
Table of Contents
Please have your 24 Recovery Seed Phrase and passphrase (if you have one set up) available, in case the recovery process is required during or after firmware update.
Please also ensure your SecuX wallet is securely connected to your computer via USB cable, as connection disruptions may interrupt the update process.

Connect to the Computer via USB
1. Unlock your device with your PIN.
2. Connect your device to your computer via USB cable with the Chrome browser.
3. Make sure device Bluetooth function is turned OFF.

Enter Update Mode
Click on Update Available.
Choose Update Method
1. Click on Update via USB connection on SecuXess. You can also update via Bluetooth with SecuX Firmware Update Mobile app.
2. Make sure you have read and understood UPDATE 1, 2, and 3 thoroughly.
3. Click on Next Step.
4. Click Continue after verifying your USB connection, and the device will enter SecuX Update Mode.
5. Click on Start Firmware Update.
Start Firmware Update
1. Select SecuX Wallet Bootloader and click “Connect” to start the firmware update process.
2. Please remain on this page until the update is complete as changing tabs and applications will interrupt the update process.
3. If the update process fails, please reconnect your device and start the update process again.

Complete Firmware Update
1. Please wait until this message appears. When it does, press “OK” and then reconnect your wallet.
2. The update is now complete.
Updated on 06 Feb 2026
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