Firmware Update on Mobile

In order to proceed with the update on your mobile device, please download the SecuX Firmware Update app on App Store or Google Play.

Before you start, please read through the following Terms of Use and ensure that you have the following items:

• Recovery Seed Phrase
• A secure and stable internet connection
• A fully charged mobile device and SecuX Shield BIO hardware wallet charging in the charging dock

 

Please refrain from leaving the app, disconnecting the power source, or turning off your mobile device and SecuX wallet until the update is complete.

Download SecuX Firmware Update App

Download the SecuX Firmware Update app on App Store or Google Play.

Update Mode

1. Turn off your Shield BIO device.

2. Press and hold the Power Button (↓) for 10 seconds to enter Update Mode.

Open App and Select Shield BIO

1. Tap OK to allow SecuX Firmware Update app to use Bluetooth.

2. Before proceeding, kindly review and agree to the SecuX Services Terms of Use and Privacy Policy.

3. Tap on Enter App.

4. Select the Shield BIO device and tap Continue.

Firmware Update Information

Review firmware update information and tap on I want to update firmware.

NOTE: Please tap on Why Update? for more information on why you need to update firmware.

Before You Start

1. Please make sure you have the following items before you start:

• Recovery Seed Phrase
• A secure and stable internet connection
• A fully charged mobile device and SecuX Shield BIO hardware wallet charging in the charging dock

2. Once you have all of the required items, check each of them and tap I’m ready.

Update Now

Tap on Update Now to proceed with the device update.

Update in Progress

The device will update automatically. It is essential to avoid leaving the app, disconnecting the power source, or turning off both your mobile phone and SecuX device until the update is finished.

Update is Complete!

Once the update is complete, tap Done to exit.

*If your wallet did not turn on automatically, tap on Troubleshoot.