Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.
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Looking for help?
Find answers to your questions
- Before you start
- Device Functions
- Firmware Update on Mobile
- Restore an Existing Wallet
- Safety Guide (Safety and Security Information)
- Setup a New Wallet
- Firmware Update via SecuX Mobile App
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New V20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Ada Portal — WEB
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Manage EVM Chains
- Connect V20 to Computer via Bluetooth
- Connect V20 to Computer via USB
- Connect V20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Ada Portal — WEB
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Manage EVM Chains
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W10 Wallet
-
Device Functions
DApps / Platforms
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Add Accounts on Web
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Create a New Wallet
- Device Setting
- Safety Guide
- Download App
-
DApps
NFTs
- Add to Favorites
- Hide / unhide NFTs
- Display NFTs on Wallet
- Manage NFT Gallery on SecuX Wallet App
- Receive NFTs
- Send NFTs
- Share NFTs
- View and Manage NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Edit Wallet Name
- Firmware Check
- Remove Wallet
- Switch Wallet
- Device Settings
- Create a New Wallet
- Sign DApp request
- Disconnect DApp
- Add to Favorites
- Hide / unhide NFTs
- Receive NFTs
- Send NFTs
- Manage NFT Gallery on SecuX Wallet App
- Add a New Wallet
- Connect / Disconnect Device
- Remove Wallet
- Edit Wallet Name
- Switch Wallet
- Firmware Check
- WalletConnect
- Receive Crypto
- Manage Crypto
- Send Crypto
- Safety & Security
- Crypto support
- Device Setup
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- SecuXess / SecuX Mobile App
- Send / Receive / Transactions
- Transaction / Network Fees
- USB / Bluetooth Connections
- Wallet and Device Issues
- Blockchain Questions
- Payment / Order / Shipment
- Security Questions
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
Firmware Update on Web
Table of Contents
Please have your 24 Recovery Seed Phrase and passphrase (if you have one set up) available, in case the recovery process is required during or after firmware update.
Please also ensure your SecuX wallet is securely connected to your computer via USB cable, as connection disruptions may interrupt the update process.
Connect to the Computer via USB
1. Unlock your device with your PIN.
2. Connect your device to your computer via USB cable with the Chrome browser.
3. Make sure device Bluetooth function is turned OFF.
Enter Update Mode
Click on Update Available.
Choose Update Method
1. Click on Update via USB connection on SecuXess. You can also update via Bluetooth with SecuX Firmware Update Mobile app.
2. Make sure you have read and understood UPDATE 1, 2, and 3 thoroughly.
3. Click on Next Step.
4. Click Continue after verifying your USB connection, and the device will enter SecuX Update Mode.
5. Click on Start Firmware Update.
Start Firmware Update
1. Select SecuX Wallet Bootloader and click “Connect” to start the firmware update process.
2. Please remain on this page until the update is complete as changing tabs and applications will interrupt the update process.
3. If the update process fails, please reconnect your device and start the update process again.
Complete Firmware Update
1. Please wait until this message appears. When it does, press “OK” and then reconnect your wallet.
2. The update is now complete.
Updated on 06 Mar 2024
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