Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.
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Looking for help?
Find answers to your questions
- Before you start
- Device Functions
- Firmware Update on Mobile
- Restore an Existing Wallet
- Safety Guide (Safety and Security Information)
- Setup a New Wallet
- Firmware Update via SecuX Mobile App
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New V20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Ada Portal — WEB
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Manage EVM Chains
- Connect V20 to Computer via Bluetooth
- Connect V20 to Computer via USB
- Connect V20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W20 Wallet
-
Device Functions
- Device Functions
- Firmware Update on Mobile
- Firmware Update on Web
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Ada Portal — WEB
- Receive Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Send Funds on Web
- Send NFTs on Mobile App
- Send NFTs on Web
- Manage EVM Chains
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Add Accounts on Mobile
- Add Accounts on Web
- Manage BEP-20 Tokens on Mobile
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Mobile
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage TRC-10/20 Tokens on Mobile
- Before You Start
- Beginner Safety Guide (Safety and Security Information)
- Set up a New W10 Wallet
-
Device Functions
DApps / Platforms
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Assign and Remove a FIO Crypto Handle
- Register a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Send to a FIO Crypto Handle
- Stake FIO Token
- FIO Request
- Add Accounts on Web
- Manage BEP-20 Tokens on Web
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Create a New Wallet
- Device Setting
- Safety Guide
- Download App
-
DApps
NFTs
- Add to Favorites
- Hide / unhide NFTs
- Display NFTs on Wallet
- Manage NFT Gallery on SecuX Wallet App
- Receive NFTs
- Send NFTs
- Share NFTs
- View and Manage NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Edit Wallet Name
- Firmware Check
- Remove Wallet
- Switch Wallet
- Device Settings
- Create a New Wallet
- Sign DApp request
- Disconnect DApp
- Add to Favorites
- Hide / unhide NFTs
- Receive NFTs
- Send NFTs
- Manage NFT Gallery on SecuX Wallet App
- Add a New Wallet
- Connect / Disconnect Device
- Remove Wallet
- Edit Wallet Name
- Switch Wallet
- Firmware Check
- WalletConnect
- Receive Crypto
- Manage Crypto
- Send Crypto
- Safety & Security
- Crypto support
- Device Setup
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- SecuXess / SecuX Mobile App
- Send / Receive / Transactions
- Transaction / Network Fees
- USB / Bluetooth Connections
- Wallet and Device Issues
- Blockchain Questions
- Payment / Order / Shipment
- Security Questions
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
Safety & Security
Table of Contents
STEP 01
Check your package
Make sure the Tamper-Resistant-Labels are intact, have not been broken, torn, or tampered with, both on the box and device’s USB port.
 Good |
 Bad |
|
| On the Box |  |
 |
| On the Device |  |
 |
STEP 02
For Safety
Environment
Do not use in wet locations, such as near a sink, bathtub, or shower stall, and don’t connect or disconnect the device’s USB port with wet hands.
Handling
Always handle the device with care. Do not throw, drop, smash the device or engage in any activities that may cause physical damage to the device.
Temperature
The device may become warm during normal use. Disconnect immediately when the device if you suspect irregular overheating.
STEP 03
For Security
Beware of phishing
Do not use the device if you suspect any illegal activities regarding your laptop or desktop.
Store offline
Do not store or share any security information online such as your password.
Supported OS
Windows®10+ / macOS®12+
STEP 04
Check your surroundings
Secured network
Your mobile device or your laptop/ desktop is NOT connected to an unsecured network.
Private environment
You are NOT in a public space with many people around you.
Turn off surveillance device
You are NOT exposed to any unsecured surveillance or cameras.
STEP 05
Prepare for setup
Pen or pencil
To write down 24 recovery words. Permanent ink preferable.
USB power adapter
Charge your wallet for at least 2 hours.
Mobile phone/Tablet
iOS13+ or Android 7.0+
Next step: Getting Started
Updated on 04 Sep 2024
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