Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.
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Looking for help?
Find answers to your questions
- Firmware Update via SecuX Mobile App
- Safety Guide (Safety and Security Information)
- Before you start
- Setup a New Wallet
- Restore an Existing Wallet
- Device Functions
- Firmware Update on Mobile
-
How to Connect
Send and Receive
Manage Coins & Tokens
DApps / Platforms
- Send or Swap Crypto Using MetaMask
- Connect to MetaMask Using QR-based
- WalletConnect for DApps
- Withdraw from Coinbase to SecuX on Mobile
- Withdraw from Binance to SecuX on Mobile
- Set up a New V20 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
- Device Functions
- Firmware Update on Web
- Firmware Update on Mobile
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Send NFTs on Web
- Send NFTs on Mobile App
- Receive Funds on Web
- Send Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Ada Portal — WEB
- Manage EVM Chains
- Connect V20 to Computer via USB
- Connect V20 to Computer via Bluetooth
- Connect V20 to Mobile Device via Bluetooth
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Mobile
- Manage ERC-20 Tokens on Mobile
- Manage TRC-10/20 Tokens on Mobile
- Manage BEP-20 Tokens on Mobile
- Add Accounts on Web
- Set up a New W20 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
- Device Functions
- Firmware Update on Web
- Firmware Update on Mobile
- Hidden Wallet
- Recovery Seed Phrase Check
- Firmware Update via SecuX Mobile App
- Buy Crypto on Coinify on Web
- Withdraw from Binance to SecuX on Web
- Withdraw from Binance to SecuX on Mobile
- Withdraw from Coinbase to SecuX on Web
- Withdraw from Coinbase to SecuX on Mobile
- Connect to MetaMask Using QR-based
- Send or Swap Crypto Using MetaMask
- WalletConnect for DApps
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Send NFTs on Web
- Send NFTs on Mobile App
- Receive Funds on Web
- Send Funds on Web
- Receive on Mobile
- Send Funds on Mobile
- Ada Portal — WEB
- Manage EVM Chains
- Connect W20 to Computer via Bluetooth
- Connect W20 to Computer via USB
- Connect W20 to Mobile Device via Bluetooth
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Mobile
- Manage ERC-20 Tokens on Mobile
- Manage TRC-10/20 Tokens on Mobile
- Manage BEP-20 Tokens on Mobile
- Add Accounts on Web
- Set up a New W10 Wallet
- Beginner Safety Guide (Safety and Security Information)
- Before You Start
-
Device Functions
DApps / Platforms
- Withdraw from Binance to SecuX on Web
- Withdraw from Coinbase to SecuX on Web
- Buy Crypto on Coinify on Web
- Register a FIO Crypto Handle
- Send to a FIO Crypto Handle
- Assign and Remove a FIO Crypto Handle
- Register a FIO Domain
- Renew a FIO Domain
- Stake FIO Token
- FIO Request
- Manage ERC-20 Tokens on Web
- Manage TRC-10/ 20 Tokens on Web
- Manage BEP-20 Tokens on Web
- Add Accounts on Web
- Download App
- Device Setting
- Create a New Wallet
- Safety Guide
-
DApps
NFTs
- Hide / unhide NFTs
- Add to Favorites
- Receive NFTs
- Send NFTs
- Display NFTs on Wallet
- View and Manage NFTs
- Manage NFT Gallery on SecuX Wallet App
- Share NFTs
- Add a New Wallet
- Connect / Disconnect Device
- Remove Wallet
- Edit Wallet Name
- Firmware Check
- Switch Wallet
- Safety & Security
- Send Crypto
- Manage Crypto
- Receive Crypto
- WalletConnect
- Firmware Check
- Switch Wallet
- Edit Wallet Name
- Remove Wallet
- Connect / Disconnect Device
- Add a New Wallet
- Manage NFT Gallery on SecuX Wallet App
- Send NFTs
- Receive NFTs
- Hide / unhide NFTs
- Add to Favorites
- Disconnect DApp
- Sign DApp request
- Create a New Wallet
- Device Settings
- Manage Solana (SOL) and Solana SPL tokens on SecuX V20, W20 and W10.
- Introducing SecuX’s Steel Crypto Wallet: The ‘X-Seed’
- Payment / Order / Shipment
- Security Questions
- Blockchain Questions
- How to Store Shiba Inu Tokens in a SecuX Hardware Wallet
- How SecuX’s NFT Wallet is Absolutely Changing NFT Storage Forever
- Crypto support
- Wallet and Device Issues
- Device Setup
- USB / Bluetooth Connections
- Send / Receive / Transactions
- Transaction / Network Fees
- SecuXess / SecuX Mobile App
Safety & Security
Table of Contents
STEP 01
Check your package
Make sure the Tamper-Resistant-Labels are intact, have not been broken, torn, or tampered with, both on the box and device’s USB port.
 Good |
 Bad |
|
| On the Box |  |
 |
| On the Device |  |
 |
STEP 02
For Safety
Environment
Do not use in wet locations, such as near a sink, bathtub, or shower stall, and don’t connect or disconnect the device’s USB port with wet hands.
Handling
Always handle the device with care. Do not throw, drop, smash the device or engage in any activities that may cause physical damage to the device.
Temperature
The device may become warm during normal use. Disconnect immediately when the device if you suspect irregular overheating.
STEP 03
For Security
Beware of phishing
Do not use the device if you suspect any illegal activities regarding your laptop or desktop.
Store offline
Do not store or share any security information online such as your password.
Supported OS
Windows®10+ / macOS®12+
STEP 04
Check your surroundings
Secured network
Your mobile device or your laptop/ desktop is NOT connected to an unsecured network.
Private environment
You are NOT in a public space with many people around you.
Turn off surveillance device
You are NOT exposed to any unsecured surveillance or cameras.
STEP 05
Prepare for setup
Pen or pencil
To write down 24 recovery words. Permanent ink preferable.
USB power adapter
Charge your wallet for at least 2 hours.
Mobile phone/Tablet
iOS13+ or Android 7.0+
Next step: Getting Started
Updated on 04 Sep 2024
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