Beware of phishing attacks, SecuX will never ask for your 24 word recovery seed phrase. Never share them.

Free global shipping on orders over $150

Looking for help?

Find answers to your questions

FIO Request

A FIO Request is a transaction in which a payee is requesting funds from a payer using FIO Crypto Handles (aka FIO Addresses). The details of FIO Requests are private and only readable by the counter parties to the transaction.

FIO Request

 

Send a FIO Request

 

1. Click the Domain tab on SecuXess web application’s homepage.

Note: FIO requires Firmware Version 2.25 or later and SE Version 1.96. Please connect via USB to SecuXess for Firmware Update.

 

Send a FIO Request

 

2. Click Request to proceed.

Note: If you don’t have any crypto handles, check out how to Register a FIO Crypto Handle.

 

Send a FIO Request

 

3. Select Send a FIO Request.

 

Send a FIO Request

 

4. Select the Coin and enter the Amount you would like to request.

 

Send a FIO Request

 

5. Enter the Payer’s Crypto Handle from whom you would like to request funds.

6. You may add a payment note in the MEMO, then click Next Step.

Note: The Payer’s Crypto Handle must be a FIO Crypto Handle.

 

Send a FIO Request

 

7. Verify the request transaction amount by tapping Authorize on your SecuX wallet device.

 

Send a FIO Request Send a FIO Request

 

8. Double check all the information are correct, then click Request.

9. Congrats! The transaction request is submitted successfully.

 

Send a FIO Request Send a FIO Request

 

Accept a FIO Request

 

1. Click the Domain tab on SecuXess web application’s homepage.

Note: FIO requires Firmware Version 2.25 or later and SE Version 1.96. Please connect via USB to SecuXess for Firmware Update.

 

Accept a FIO Request

 

2. Click Request to proceed.

Note: If you don’t have any crypto handles, check out how to Register a FIO Crypto Handle.

 

Accept a FIO Request

 

3. Select the Pending Request transaction and click Send to accept the request.

 

Accept a FIO Request

 

4. Select an account you wish to send funds and click Next Step.

5. The transaction information including Accounts, Coin and Amount will be entered automatically. Please select Network Fee and click Next Step to proceed.

 

Accept a FIO Request Accept a FIO Request

 

6. Verify the transaction by tapping Authorize on your SecuX wallet device.

 

Accept a FIO Request Accept a FIO Request

 

7. Confirm transaction details and click Send.

 

Accept a FIO Request

 

8. When the transaction completes, click Send Confirmation.

9. You may add a note in MEMO, then click Send to submit confirmation.

Note: The confirmation must be sent by payer to complete and close the transaction request.

 

Accept a FIO Request Accept a FIO Request

 

10. Verify the confirmation by tapping Authorize on your SecuX wallet device to complete the transaction request.

 

Accept a FIO Request Accept a FIO Request

 

Updated on 12 Mar 2024